Give employees somewhere professional to go before pressure turns into absence.
Confidential one-to-one support for employees dealing with stress, anxiety, overthinking, emotional overload, reduced confidence or difficult circumstances that are beginning to affect them at work.
The benefit is not simply “offering counselling”. It is giving employees a usable route into help earlier.
When somebody is struggling, the employer may see the effects before they see the cause: reduced focus, irritability, withdrawal, more mistakes, absence, lower confidence or a manager spending increasing time trying to support something they are not equipped to resolve.
Support is individual rather than generic.
Stress & persistent worry
Helping the employee understand the pattern behind ongoing pressure and develop more effective responses.
Anxiety & overthinking
Working with repetitive thinking, anticipatory worry and emotional responses that make it difficult to switch off.
Confidence & resilience
Helping the employee respond differently to setbacks, uncertainty and situations that have reduced confidence.
Personal pressures affecting work
Creating a professional space for life circumstances that may be influencing attendance, focus or emotional capacity.
Emotional overwhelm
Reducing the sense of being mentally overloaded and helping the employee regain a clearer, more manageable response.
Practical next steps
Sessions are intended to move beyond talking alone and help the employee make useful changes between appointments.
Employers are acting on stress — but many still question whether their approach works.
reported taking steps to identify and/or reduce workplace stress.
showing the difference between having provision and having provision employees can genuinely use.
Mental ill health was the leading cause of long-term absence in the CIPD 2025 survey.
This service addresses the employee's actual problem rather than giving everybody the same intervention.
Low-friction for the employee. Controlled for the organisation.
Where self-booking is selected, employees choose an available appointment directly. Remote sessions are delivered by Google Meet, with daytime and selected evening availability; the latest remote appointment starts at 7:45pm. Employees book one appointment at a time, with a maximum of one appointment per week.
Organisation agrees access
Eligibility, capacity and overall provision are set in advance.
Employee books directly
Reducing unnecessary management involvement in each appointment.
Session content remains private
Subject to agreed safeguarding, serious-risk and legal exceptions.
It does not replace medical, psychiatric or emergency care.
The service is non-clinical and is designed to complement HR, Occupational Health, EAP and appropriate healthcare pathways. Where somebody requires specialist clinical or emergency support, the appropriate route should be used.
Read the professional standards and boundaries →Want employees to have a confidential route into support before problems escalate?
Tell us the workforce size, the level of access you are considering and what you want the provision to improve.